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Shop Policies

  • Clients must be 18 years of age or older. No minors are permitted in the studio. Please leave the kids at home.

  • Be kind. Any disrespectful behaviour will not be tolerated; you will be asked to leave. Deposits are non-refundable. 

  • This is a safe space, and we will make every effort to ensure you are comfortable. Should you for any reason feel uncomfortable, please let us know. We pride ourselves on being open and accommodating; if it’s in our power to do so, we will do it! 

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Deposit

  • Once a booking date & time is selected, a deposit will be required to secure the appointment. 

  • If the deposit is not received within 24 hours, the appointment time will be released and available to others. 

  • The deposit will be applied towards the final cost of the tattoo (last appointment). 

  • The deposit is non-refundable and non-transferable. 

  • The deposit is for the scheduled appointment only and the proposed tattoo only. 

  • The deposit must be used within 6 months of the originally scheduled appointment.

  • For custom pieces, work will not begin on the proposed piece until the deposit is paid.

  • If the concept of the proposed piece requires major changes or a complete redo/change of concept, a new deposit may be required and the scheduled appointment may need to be rescheduled to allow for more time on the proposed piece.  

Cancelling & Rescheduling

  • A minimum of 72 hours notice must be given by email prior to the appointment start for all cancellations and/or rescheduling requests.

  • Failure to notify the artist prior to 72 hours before the scheduled appointment will result in the deposit being forfeited. 

  • When proper notice is given, the appointment can be rescheduled up to 2 times before the deposit is forfeited. If rescheduled, the new appointment will be based on the artist’s availability, you will not receive priority booking.

  • If the deposit is forfeited due to any of the above listed reasons, a new deposit must be paid before a new appointment can be scheduled. 

No Shows

  • Failure to show up to your appointment will result in your deposit being forfeited and you being blacklisted.

  • To book a new appointment, the full price of the tattoo must be paid upfront before a new appointment can be scheduled. 

Time is valuable, please don't waste it

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Touch Ups

  • One complimentary touch up session will be available to you for tattoos done in the studio, if required. 

  • To receive the complimentary touch up session, the session must be booked within 6 months of the original appointment. Outside of this time frame, sessions will require clients to pay for  the artist’s set up and supplies for the session (flat rate - price varies by artist). 

  • Only one touch up session will be complimentary, any additional sessions will require clients to pay for the artist’s set up and supplies for the session (flat rate - price varies by artist). 

  • Touch ups may be done during a session on a new tattoo; only by request and at the discretion of the individual artist (additional fees may apply).

  • A refundable deposit may be requested to secure the appointment (flat rate - price varies by artist).

  • All aforementioned shop policies apply to this appointment.

  • Contact your artist via email to book a touch up appointment.

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